Interpreting Services
Every conversation matters. We enable you to focus on outcomes, not obstacles.
Educate us on what makes your language and communication needs unique. From technical integration to compliance, KPIs, and culture. Tell us what makes you, you.
We are here to create a right-sized interpreting solution that scales with you. Not a one size fits all.
We implement helpful integrations that can connect your platforms to our services providing language access.
The right interpreting solution depends on more than just the language. It depends on where you are, how fast you need it, and what’s at stake in the conversation.
Sometimes you need an interpreter in an emergency room at 3 a.m. Sometimes you need someone capable of interpreting a safety meeting on an oil rig. And sometimes you need a trauma-informed interpreter to put a victim of abuse at ease.
That’s why we deliver solutions that meet your communication goals with precision, speed and professionalism.
Scheduled face-to-face engagement
Best for sensitive, high-touch, or tech-limited settings
On-demand over-the-phone interpreters accessible via MyMasterWord®
Best for unplanned encounters, call centers
Video remote interpreters accessible on-demand via MyMasterWord® or scheduled through your platform of choice
Best for sessions that require a visual component with geographically dispersed participants
ASL and other signed languages, tactile and protactile modalities, and CART services
Best for Deaf and Hard-of-Hearing
Integrations (telehealth/EHR platforms and more), MyMasterWord® App for instant access to all services & real-time analytics
Best for ease of access within your systems or in the field
With over 30 years of experience and a broad network of rigorously vetted professionals, you can trust MasterWord with your most complex, culturally sensitive, confidential, and urgent interpreting needs.
Language interpretation in person made a positive impact among our Spanish speakers. They were engaged!
London
The interpreter was awesome! Prompt, ready, courteous… He made our first experience a fantastic one! We were nervous and weren’t sure how will this would all work, but he made the process super easy and comfortable. We will use these services again!
Newyork
I love this program. It works so well for us. Every interpreter has been wonderful.
Chicago
Our language solutions experts can help you determine the best approach for your use case, volume, and environment.
We take a holistic look at your organization’s language requirements and build a comprehensive, customized solution to meet all of your needs without having to juggle multiple vendors.
These solutions include on-demand and prescheduled options for remote and in-person interpreting, content translation and transcreation, and even training and assessments for your bilingual staff.
